Delivery

UK deliveries

The prices payable for goods as set out in the web site are inclusive of and VAT and shipping/handling costs unless otherwise stated. Some allocations of payment are made for delivery charges and may be disclosed in our delivery documentation. Such charges are not additional to the prices paid at checkout.

We will, unless you inform us otherwise, arrange for VAT at 20% to be paid to HM Revenue and Customs. Some items may not attract VAT, such as children’s clothing.

Non-UK deliveries

If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to additional delivery charges, import VAT, duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that Gorringo Limited T/A/ Motoking has no control over additional charges in relation to customs clearance. Gorringo Limited T/A/ Motoking recommend that you check with your local customs officials or post office for more information regarding importation taxes / duties that may be applicable to your on-line order. You will be the importer of the goods and responsible for any import VAT and duty that may be borne. In addition, any charges for import clearance will be borne by you, the customer.

Pricing

Gorringo Limited T/A/ Motoking will at times change the prices of goods on the website. This will not change the price of any orders entered on our system before such change occurs.

Postage & Packing

When ordering goods, orders under £25 in value will attract a delivery charge as shown at the point of order. Orders over £25.01 in value are quoted inclusive of postage, packaging and relevant taxes, for delivery to the UK.

 

Full instructions on postage and packing can be found in the Customer Services section of our website.

Payment

We work with Shopify Payment processing who process all our credit and debit card transactions using the latest security software. See our Privacy Policy for more information about security.

We accept payment through PayPal, and the following credit / debit cards:

VISA credit card, VISA Delta debit card, Solo card, JCB, MasterCard credit card, Switch / UK Maestro debit card, VISA Electron card and American Express.

We cannot accept cheques, postal orders or cash.

Delivery of Goods

Once the goods are shipped to you, we email you. Most items will be sent by DPD and if you provide email and Mobile phone details, tracking information will be provided. Some low value orders may be fulfilled using Royal Mail first class delivery. It is your responsibility to provide us with a delivery address where someone is available to sign for the goods on arrival.

We will endeavour to ship your order on the same day as purchase if the transaction is completed prior to 2:45pm, otherwise it will ship the next available business day.

If you do not receive your consignment within 7 working days of receiving the email informing you that the consignment has been dispatched, Contact Us and we will investigate the situation.

Gorringo Limited T/A/ Motoking warrant that the goods you order, will at the time of dispatch correspond to the description given by us on our website.

Force Majeure

Gorringo Limited T/A/ Motoking reserve the right to suspend, delay or cancel an order or delivery without being liable for any loss or damage, if supply of the goods is prevented or delayed by circumstances beyond our control; by way of adverse weather conditions, including fire or flood; civil strife, riots or war; labour disputes; accidents; or any other cause or circumstances beyond our reasonable control.